(Looking for our Terms & Conditions click here)

FAQ - Frequently Asked Questions

What are your opening hours?

Sydney – Monday 8.30am to 5.30pm, Saturday Closed, Sunday Closed.

Do we deliver and Set-Up?

Yes, our standard delivery service starts from $40. You will need to have current Australian Driver’s License, or Proof of Age Card (18+ Card), as well as a supporting document that shows you are currently living at the listed address. These two items must match in name, and address.

Please contact us for further details and quote on delivery and set-up fees. hire@memphisevents.com.au

Cancellation

Event Services

A notice of cancellation must be advised in writing for any event. Memphis Events reserve the right to levy a cancellation charge equal to a percentage of the charges for the client, calculated as follows, must pay the minimum term:

  1. Less than 14 days before the commencement date and time, 50% charge applies
  2. Less than 7 days before the commencement date and time, 100% charge applies
  3. By cancelling you also forfeit your deposit.
  4. Please read terms and conditions for further details

Areas we service?

Sydney Metropolitan area, NSW and Canberra

Payments

A 50% bond must be paid prior to the event for the booking; full payment must be paid once all equipment has been delivered. Bonds will dissolve back onto the available balance on the card approximately 10 days after the hire is complete.

We accept Visa and MasterCard.

Do we have Public Liability Insurance?

Memphis Events has 10M P/L Insurance cover. Email us on info@memphisevents.com.au for our certificate

Public Holidays?

All event production is an additional 25% on all Public Holidays

Please don’t hesitate to contact us for any further details. Phone no: 02 9615 9679 or email: info@memphisevents.com.au. We’ll be happy to answer your questions